New Year, New Digs

Welcome to the LLC!

Objective

Learn basic information about the LLC
Create community agreements to nurture a shared work space for everyone
Be aware of how the LLC will evolve over time

LLC The Basics

The LLC, or Library Learning Commons, is a brand new instructional support building that opened on January 12, 2026. It is approximately 76,000 square feet, and the $75 million dollars spent to build it was funded by taxpayer funds through the Measure P bond that was passed by voters.

Currently the LLC is open

Monday thru Thursday, 8:00 am to 8:00 pm
Friday, 8:00 am to 4:00 pm

Programs

The following programs reside in the LLC:

Library (all floors)
Writing Center, i.e., Success Center (1st floor)
SI (Supplemental Instruction) (3rd floor)
Faculty Success Center (2nd floor)
Distance Education (2nd floor)

Amenities

Free printing for students (2nd and 3rd floors)
Technology (hotspots and ipads) check out (1st floor)
Innovation studio lab (1st floor)
Reference librarians (1st and 3rd floors)
Study rooms (2nd and 3rd floors)
Restrooms, including single stall rooms (all floors)
Elevator and stair wells
Charging stations on designated study tables (all floors)
Breakrooms (1st and 2nd floors)

LLC-130 The Success Center

The Success Center in LLC-130 was designated a writing center, even though it actually supports many more subjects. The process to rename the space is being discussed, and for now, you will see signage that refers to LLC-130 as the Writing Center. We are supplementing the room's program name by referring to it as "Tutoring Services in LLC-130," so please let students know that this space is simply not a Writing Center until we can get it renamed.

Hours

The Success Center's hours are slightly different than the LLC's hours of operation. The Success is open

Monday thru Thursday, 8:00 am to 7:00 pm (it closes an hour earlier than the LLC)
Friday, 8:00 am to 4:00 pm

Please note that the Success Center in LLC-130 is not open on the weekends.

Front Desk

Students will be greeted by IA2s AC Kirkwood and Tina Estrella as well as student workers prior to entering the Success Center. Students can also receive assistance managing their appointments at the front desk.

Main Area

The main area is a long, open space with many tables for tutoring and studying. In addition, computers along the north wall can be used by students and Success Center staff. At this time, there are no charging stations at the the tables or by the computers, but we are actively requesting for this to be available. There is also a tutor resource area near the front of the room, marked by black cabinets. These cabinets house tutor pedagogy books and other resources.

Breakroom

All foods and snacks need to be consumed in the breakroom, because there are not enough employees from the maintenance department to clean crumbs and foodstuffs in offices and open areas. We may remind you about this from time to time. The breakroom has the following:

Assigned lockers. Bring your own lock to secure it.
Mailboxes (TBD)
Headphones for Apprentices and Faculty (we're working on a check-out system!)
Printer and copy machine (only linked to staff computers)
Refrigerator
Microwave
Sink
Tea kettle and K-cup brewer (feel free to replenish the supply)
Cabinet storage for personal mugs and dishware
Snacks (feel free to replenish the snacks)
Tea and coffee (feel free to replenish the supply)
Trash and recycling bins

Ants are a seasonal problem that can be kept at bay when we keep the break room tidy. 🐜 Help keep it clean by wiping down the table after you eat, washing your dishes, and throwing away food and wrappers in the trash. 🧽 If your food or beverage explodes in the microwave, do us one and clean it up. 🌋

Also, the Success Center will be sharing its breakroom with Apprentices from the SI program, i.e., SI Leaders, which will give you the opportunity to get to know your Apprentice cousins in Instructional Support! 🧡

Group Rooms

There are four group rooms in the Success Center that will be used for PAL Groups, Conversation Groups, Group Activities, Workshops, and Training.

LLC-132 is the largest room and can hold about 20 of students. It has a ceiling-mounted camera, microphone, and speakers in addition to a computer and monitor. There is a large white board in there.
LLC-136 is also a large group room, which can hold about 20 students. It has a monitor, white boards, a lot of desk space and chairs. A laptop or iPad needs to be connected to the monitor by an HDMI cord. (The iPad needs an adaptor for the HDMI cord.)
LLC-137 and -139 are smaller groups, which can hold about 10 students each. These rooms have monitors, but a laptop or iPad needs to be connected to the monitor. There is also a white board in these small group rooms.

If you are facilitating groups, they will be scheduled in one of these specific rooms, but you can request to switch rooms based on need and availability.

Offices

Samantha and Natalie's office is in LLC-135, and Rose Ann's office is next door in LLC-133. A new Dean of Instructional Support will hopefully be hired in the next two months, and they will be in the last office next to Rose Ann's in LLC-131.

Supply and Storage Room

LLC-129 is a supply and storage room, which will house office supplies and other items. It will be shared with the SI and Faculty Success Center programs. If you are looking for any supplies, let an IA or IS know, and we'll unlock the door for you.

Doors

At the moment, all the Success Center's doors automatically lock. These include the main entrance door, breakroom, group rooms, offices, and supply/storage room. We are actively requesting for the doors to remain unlocked during business hours. In the meantime, please ask an IA or IS to unlock a door for you.

‼️ Also, please do not use the main room's rear door or LLC-132's (the large group room) side door. There are signs marking these doors as inoperable. Adhering to this will discourage students from using these doors, which help our IA2s and student workers keep track of student contact hours in the Success Center, an important part of how our Success Center is funded.

Phone Number

📲 Please add or update the phone number to the Success Center in your cell phone to 909-652-6810. This is the front desk phone number.

Maintaining and Growing LLC-130

This is our new space, so let's take care of it and nurture its identity. 🧡 Many of you had wonderful ideas on how to cultivate an identity for this space, which you shared with us last semester. Some of them will have to be delayed, since we can't hang things on the wall (for about a year!) or because we didn't have enough time to prepare them, but we will be revisiting that list once things have settled down.

Also, as we start to live in this space, your ideas about creating an identity for LLC-130 may change, so remember and share them with us.

To start, let's work on developing a set of community agreements just for the Success Center in LLC-130.