Connect with Admissions or Financial Aid Online Services via QLess

QLess is Chaffey’s way of you “getting in line,” it allows for you to see what offices are open and how long you will wait to speak with someone directly.

How it works:

Select to join Chaffey’s Student Services Virtual Line
Enter in your name, email address, and cell number
Select the office you would like to connect with and "type of services"
You'll receive a text to your mobile device with your status in the line and when a staff member can be with you
When your turn is up, a staff member will meet with you via phone and/or video conferencing. This is determined based on your access to specific devices.

Connect with a staff member, choose a line to join!

Admissions and Records

Join the Admissions and Records Virtual Line

Admissions and Records Online Services:

Enrollment Verification
High School Dual Enrollment
Transcripts
Paying Fees
Petition Inquiries
Residency
Parking
Student ID Cards
Student Information Update
Other Inquiries

Financial Aid

Join the Financial Aid Virtual Line

Financial Aid Online Services:

Appointment Check-In
Appointment Information
Disbursement Inquiries
Loan Inquiries
Status Inquiry
Submit Documents/Forms
SAP Appeal
County Attendance/Expense Verification
Workshop Information
General Inquiries

Registration and Payment FAQ's:

How do I obtain an Add Authorization?

An add authorization allows you to register for a class that is closed or requires instructor consent. You can obtain this authorization by contacting the instructor of the course. Once you receive a confirmation from your instructor, you will then be able to register for the course via Self-Service (Registration) in the portal.

If I register for classes before school starts, how much time do I have to pay my fees?

We have a 3-Day Drop for Non-Payment policy. If you register less than 3 days before classes begin, all fees will be due prior to the first day of instruction for the term.

I registered and paid for my classes and then dropped by the refund deadline. When can I expect to receive my refund?

You should receive your refund within 45 business days after the last day to add full-term classes (see the Schedule of Classes for specific dates).

If you paid with cash or check, you will receive a check by mail. If you paid by credit card, your funds will be returned to your card.

If I register but don’t pay for a class and then stop going, will I still be charged for the class?

Yes. As long as you are enrolled, you are holding up a seat in the class that could be used by another student. In order to avoid charges for a class, you must drop by the refund deadline. If you drop after the refund deadline, the fees will remain on your account and a financial hold will be placed on your student record.

In addition, if past due fees remain unpaid your name will be submitted for payment intercept via the Franchise Tax Board.

Do I need to complete orientation, placement, and an Educational Plan?

Yes. If you plan to register for classes in Math or English, the placement process is necessary to determine your level of competency.

Failure to complete orientation, placement, and an Educational Plan will result in a later registration date.